Case study
Premier Dentist Partners
Fifteen vendors down to one
A dental support organization that grew by acquisition, running 37 practice websites.
Their problem
Thirty-seven sites were split across fifteen vendors. Their marketing director had backend access to seventeen and DNS control over seventeen. Changing hours or a provider bio meant working out which vendor had that site, finding the credentials, and following their process, while staff queued up behind her.
How we solved it
We spent several months tracking down credentials, negotiating access with each vendor, recovering DNS control, and moving sites onto consolidated hosting. Where a contract was still running, we documented the site and set a transition plan for the day it ended rather than forcing a fight we would lose.
What they have now
Twenty-seven of the thirty-seven sites are with one partner now, and a content change goes live within twenty-four hours of the request. Regional staff have one route for asking, so the marketing director is no longer the bottleneck between a location and its own website.
Services used
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Tell us what you’re running
Different sizes, different problems, same team underneath. If this looks like your portfolio, the conversation’s a short one.