We built our company to solve one problem
Carenetic is a specialist web agency that builds and runs websites for multi-location healthcare groups. We started it because those groups were drowning in website chaos, and in healthcare a slow or broken site can keep a patient from booking the care they need.
What Carenetic does
We run the sites you already have, build new ones on Astro, host and watch all of them, and audit what's underperforming. All of it with the same people, so nothing falls in the gap between two contracts.
-
Website Support
Routine changes made in seconds, not days, through the page builder built into your site, and our people for the work that takes judgment. Sites still on WordPress get a named person who already knows them. Average response under 3 hours.
-
Website Builds
New sites on Astro, from one standout practice to a whole portfolio built on one brand foundation. Speed, accessibility and technical SEO come standard, and you own the code. A site lands in weeks and takes as little as 4 hours of your time.
-
Website Audits
Where the sites we don't run yet stand on conversion, accessibility, search and AI, speed and security. You get a punch list in priority order with every finding paired with its fix, so the changes that win back the most bookings come first.
-
Managed Services
Smart hosting: on the Astro sites we host, accessibility, speed and technical SEO are checked on a schedule and included. WordPress sites get patched and hardened. One team owns both the site and the layer underneath it, priced per site, per month.
-
Enterprise WordPress
One consolidated brand on a single large WordPress property. We take it over as it stands, fix what's urgent first and improve it one phase at a time. When it's time to rebuild, we'd build it on Astro.
How we got here
We started out building one-off custom websites, one project at a time. For groups running a dozen locations or more, that model was broken. Every site reinvented the wheel, cost a fortune, and left behind a pile of mismatched sites nobody could manage at scale.
We watched marketing leaders get squeezed between the C-suite's cost questions and the doctors' demand for sites that actually work, served by general agencies that were never built for any of it. No generalist was going to fix that, so we built a company around the one problem instead.
-
1,000+locations on the sites we've built and run
-
20+yearsbuilding and running websites
-
10-200+locations per group, including American Vision Partners, Choice Healthcare, and Premier Dentist Partners
What makes Carenetic different
-
One industry, on purpose
We work only with multi-location healthcare groups, so we already know the compliance rules, the vendor landscape, and the operational realities. A general agency learns your world on your budget. You'll never have to explain your business to us.
-
A named person, not a queue
Every account has a named Success Manager who already knows your sites, instead of an anonymous queue that ages for a week. Average response under 3 hours, from a real human, even while we run hundreds of sites.
-
Month to month, and you own it all
Most of our work runs month to month, cancelable with 30 days' notice. There's no annual retainer and no proprietary platform. You own your code, content, database, and domains, so you could leave the day after launch and keep everything.
-
Changes in seconds, not days
Every site we build has its page builder built in, so agents make routine changes in seconds, on one site or all of them, with every change logged: what changed, when, and who made it. You never pay to edit your own site, and our people's time goes to the work that takes judgment.
-
Built in weeks, not months
A practice site launches in as few as 3 weeks with two review rounds, where the traditional build takes months and six. The design decisions are still made by people. What got faster is the building itself.
We work with groups of 10 to 200+ locations, in dental, eye care, behavioral health, senior living and more. See who we help →
The people who lead Carenetic
Most of them have spent years building and running websites for healthcare groups. Behind them are the support, hosting, development and client success teams who work on your sites every day.
Dallin Harris
President
Runs the company: operations, growth and the direction we take.
Grayson Allen
Director of Sales and Business Development
Your first conversation with us, and the person who scopes what your sites need.
Thomas Paley
Support Manager
Runs the support team, so every change request gets picked up and shipped right.
Kyle Theisen
Product Lead
Leads product, building the tooling that takes the repetitive parts out of website work so people spend their time on judgment calls.
Hanna Landis
Lead Client Success Manager
Leads Client Success, so every account has a manager who knows its sites and its history.
Iris Gishkin
Hosting Lead
Leads hosting: the servers, monitoring and backups behind every client site.
Nathan Norberg
Project Manager
Takes new website builds from kickoff to launch on a clear timeline with named milestones.
Careers at Carenetic
We're a remote team that takes work-life balance seriously, picks interesting problems, and invests in its people. If you care about reliable systems and real outcomes, you'll like it here.
“Carenetic is way more than a web developer. They’re like a unit of our business, constantly keeping our website up to date and on pace with our operations.”
Chris La FleurDirector of Marketing, American Vision Partners
How Carenetic works
You've been burned by a vendor that went quiet after the contract was signed. This is what working with us looks like from day one.
- Who you work with
- A named Success Manager who already knows your sites, backed by the support, hosting and build teams. Grayson takes the first call and scopes the work, and the person accountable for your account is the same one you'll hear from every month.
- How you reach us
- Email, and your Success Manager picks it up. A site that's down, a broken contact form, or a security incident goes straight to an on-call engineer instead of the queue.
- How fast we answer
- 79% of tickets are resolved within 48 hours. Every request is picked up by a person who replies with a fix, a short time-and-cost estimate, or a clarifying question. Approved work moves to staging, gets checked, and ships.
- Onboarding
- In the first 30 days we document every site, host and vendor you have, stabilize the busiest sites first, and put a single point of contact on the account from day one. A build asks for a kickoff, two review rounds, and a launch sign-off. We do the rest.
- Turnaround
- Taking over a typical portfolio runs one to two weeks, and moving hosting one to three, phased above twenty sites. A practice site launches in as few as 3 weeks, more involved builds in five to eight, and an audit takes two to four weeks from the scoping call to the readout.
- Reporting and billing
- Every month you get a full accounting of what changed across all your sites, by agents or by our team, with any team hours attached. Nothing to pre-commit, and no mystery retainer line.
What working with us is like
These are the values we run on internally, and what each one means for you.
-
Think
We go deep on healthcare web specifically, so the recommendation you get reflects real knowledge of your world.
-
Move
Speed is the product. Most groups come to us because their last partner went quiet, so we close the gap and finish what we start.
-
Own
A named person is accountable for your account, raises problems before you spot them, and answers for the result.
-
Engage
You inherited a mess you didn't make. We're the calm, capable team in the room, even when no one else is.
Key facts
| Company name | Carenetic Digital, known as Carenetic |
|---|---|
| Type | Specialist web agency for multi-location healthcare groups |
| Experience | Over 20 years of building and running websites, and a company built around this one problem |
| Headquarters | Phoenix, Arizona, with a fully remote team |
| Website | careneticdigital.com |
| Phone | 480-955-2900 |
| hello@careneticdigital.com | |
| Core offering | Websites for multi-location healthcare groups, built and run |
| Services | Website Support, Website Builds, Website Audits, Managed Services, Enterprise WordPress |
| Pricing | Hosting per site, per month, with AI in the page builder and our team's hours added as you need them. Builds scoped per project. Audits scoped per portfolio. |
| Contract terms | Month to month, cancelable with 30 days' notice. You own your code, content, database, and domains. |
| Communication | Email, with a named Success Manager. Average response under 3 hours, from a real human. |
| Customers served | 500+, in groups of 10 to 200+ locations |
| Notable clients | Premier Dentist Partners, GoDental365, American Vision Partners, Choice Healthcare Services, Living Care Lifestyles, Angell Marketing, TR Recovery Group, Archway Dental Partners, HRS Health and Rehab Solutions, CORA Physical Therapy, Medi-Weightloss, Butterfly Effects, Family Care Centers |
| Published case studies | 16 on the results page |
| Social | Carenetic on LinkedIn |
Common questions
Do you only work with healthcare groups?
Yes. Multi-location healthcare groups are the whole business, and that focus is what makes depth possible. If your sites are outside healthcare, we wouldn't know your compliance world, and we'll say so up front.
Do we have to rebuild before you can help?
No. We take your sites as they are, stabilize what's urgent, and leave what's working alone. Rebuilds are optional and usually phased in later. Your doctors won't see disruption.
What do you build on?
New sites go on Astro, an open-source framework with a page builder built in, so you own it and it leaves with you. We take over and run sites on WordPress and custom systems as they are, and we build on WordPress when your IT requires it.
Are we locked in?
No. You own your code, content, and domains, and most of our work runs month to month, cancelable with notice. We'd rather earn the next month than lock you in.
How is HIPAA handled?
Architecturally. We keep PHI out of the website layer entirely. Forms, scheduling, and patient portals connect to HIPAA-compliant third-party systems, and analytics run through tooling that scrubs PHI.
What happens to the agency we already work with?
They keep doing what they're good at: brand, paid media, creative, and campaigns. We take the websites themselves, and when your agency needs a landing page built or a change pushed live, they send it to us the same way you would.
Where are you based?
Phoenix, Arizona, and the team is fully remote. Everything runs over email and scheduled calls, so where you are doesn't change how we work.
Not the right fit for everyone
This works for multi-location healthcare groups with a portfolio of sites to run.
If you're a solo practice, or you came looking for paid media, branding, or creative campaigns, we're not your partner, and we'll tell you that up front rather than waste your time.
See how we can help your sites
Browse what we do for multi-location healthcare groups, from day-to-day support to full builds, or skip ahead and talk with us about your sites.